Terms & Conditions

Effective Date: November 19, 2025 

Welcome to Biotail Laboratories. By using our website and purchasing our products, you agree to the terms outlined in this document. Please read them carefully.

1. General

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Results may vary.

All peptides and formulations are sourced through FDA-registered 503A or 503B compounding pharmacies, licensed compounding labs, pharmacy-authorized fulfillment facilities, or licensed FDA manufacturers. All raw materials used in our formulations are sourced exclusively through partners operating under strict quality standards.

Certificates of Analysis (COAs) and third-party testing documentation are available upon request.

2. All Sales Are Final

All purchases made through our website are final and non-refundable. We do not accept returns, exchanges, or cancellationsonce an order has been placed, except:

• Where      required by law or
• In      cases of defective or damaged products (see Section 7: Returns &      Refunds).

Refunds will not be issued for improper storage, handling, or failure to follow shipping instructions (e.g. temperature-sensitive items).

By completing a transaction, you acknowledge and agree to this All Sales Are Final policy.

3. Age Restriction on Purchases

Individuals under the age of 21 are not eligible to purchase products from this website. By making a purchase, you confirm that you are at least 21 years old.

4. Purchaser Qualifications

All products are intended strictly for professional use and are made available only to licensed veterinarians or staff under direct veterinary supervision.

By placing an order, the purchaser affirms that they:

• Are      a licensed veterinarian, an accredited veterinary clinic, or an entity      operating under a veterinarian’s license.
• Will      comply with all applicable laws and regulations regarding their      use.
• Will      not use the products for unauthorized or unlawful purposes.

Biotail Laboratories reserves the right to refuse sales to individuals or entities that do not meet these qualifications.

5. Responsibility & Oversight

The purchaser accepts full responsibility for:

• The appropriate handling, storage, administration, and use of purchased products in accordance with their medical licensure and any applicable internal protocols.
• Any consequences     resulting from improper handling.

Biotail Laboratories does not oversee or participate in clinical decision-making, dosing, or animal-care interactions.

Biotail Laboratories shall not be liable for any damages arising from misuse or mishandling of the products.

6. Indemnification

The purchaser agrees to indemnify, defend, and hold harmless Biotail Laboratories, its affiliates, directors, officers, employees, and contractors from any claims, damages, liabilities, adverse effects, or legal actions arising from:

• The use      or misuse of purchased products.
• Distribution     of purchased products.
• Any violations      of laws or regulations in connection with product use.

7. No Warranties

All products are sold “as is” without warranties of any kind or guarantee of specific results, including but not limited to:

• Merchantability
• Fitness      for a particular purpose
• Non-infringement      of intellectual property rights

Biotail Laboratories disclaims any liability for damages resulting from the use of its products.

8. Returns & Refunds

While all sales are final, exceptions apply to defective or damaged items:

• Claims      must be submitted within 24 hours of receiving the product.
• The      item must be unused and in its original packaging.
• Contact      us at info@biotaillaboratories.com     to initiate a claim.

Refunds or replacements will be issued at the discretion of Biotail Laboratories following inspection of returned products.

Refunds will not be issued for improper storage, handling, or failure to follow shipping instructions (e.g. temperature-sensitive items).

9. Compliance with Laws

The purchaser is responsible for ensuring that their use of Biotail Laboratories’s products complies with:

• Federal,      state, and local laws

Purchasers found violating laws or regulations may have their accounts suspended or face further actions.

10. Governing Law

These Terms and Conditions shall be construed in accordance with the laws of the State of Texas. The purchaser agrees that any suit, action or proceeding arising out of or relating to these Terms and Conditions or any judgment entered by any court in respect thereof exclusive jurisdiction and venue shall lie in the state courts of Harris County, Texas, and hereby waives federal jurisdiction of this matter, removal to federal court, and hereby (a) irrevocably accepts the exclusive personal jurisdiction of such courts for the purpose of any action, suit or proceeding arising out of or relating to these Terms and Conditions, (b) irrevocably waive, to the fullest extent permitted by law, any objection which it may now or hereafter have to the laying of venue of any action, suit or proceeding arising out of or relating to these Terms and Conditions or any judgment entered by any court in respect thereof brought in such courts, and (c) irrevocably waive any claim that any action, suit or proceeds brought in any such court has been brought in an inconvenient forum.

11. Dispute Resolution

These Terms and Conditions are governed by the laws of the United States and the State of Texas. Any dispute, claim or controversy arising out of or relating to any interpretation, construction, performance or breach of these Terms and Conditions, shall be settled by arbitration to be held in Harris County, Texas in accordance with the rules then in effect of the American Arbitration Association. The decision of the arbitrator shall be final, conclusive and binding on the parties to the arbitration. Judgment may be entered on the arbitrator’s decision in any court having jurisdiction.

12. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Updates will be:

• Posted      on this page with a revised effective date.
• Effective      immediately upon posting unless stated otherwise.

13. Contact Information

For questions or concerns about these Terms, please contact:

📧 Email: info@biotaillaboratories.com
📍 Mailing Address: 5900 Balcones Drive, #4032, Austin, TX, 78731